The Office of Risk Management is responsible for overseeing the City's Workers' Compensation Program, managing liability claims filed against the City, conducting internal investigations of incidents involving City vehicles or equipment, placing insurance coverages and managing insurance claims, and for the development and implementation of loss control measures that benefit City employees and save taxpayer dollars.
Risk Management greatly appreciates all those who call our 311 Call Center to report potential hazards they may have seen. If you see a road hazard, a blocked storm inlet, or anything you think might pose a hazard to yourself or others please call 311 on your landline or dial 706-653-4000 on your cell phone, and the Citizen Services Center will dispatch your request to the appropriate department and/or Risk Management. You may also call the 311 Call Center if you wish to file a complaint about any service the City has provided.
Risk Management has placed Automated External Defibrillators (AEDs) in specific locations around City owned facilities for use by the public in case of a sudden cardiac arrest.
Risk Management & Compliance Officer:
Lauren Vance
Administrative Services Coordinator II:
Sherry Evans
Risk Management Analyst
Donna Miller
Bradley Building - Ground Floor1111 1st AvenuePhone: 706 - 225 - 4039
Reporting an Accident / IncidentUse the following guidelines for reporting an accident/incident.
After reporting an incident, a Risk Management Investigator will be dispatched to the scene. The investigator will provide you with a card containing the following information on how and when to contact Risk Management about the claim.
If you have any questions regarding your claim, please contact Risk Management.
Phone: 706-225-4039 / Fax: 706-225-4559Email: rmclaims@columbusga.org
Bradley Building - Ground FloorP.O. Box 1340 Columbus, GA 31902-1340
Instructions for Filing a ClaimAll claims must
Submit a Request
Liability Claims
The Workers' Compensation Law provides you as a worker in the State of Georgia, with certain rights and responsibilities should you be injured on the job. The Workers' Compensation Law provides you coverage for a work-related injury even if an injury occurs on the first day on the job. For additional details, review the Bill of Rights for the Injured Worker.
The City's Workers' Compensation Program is managed through a third-party administrator. Medical care is handled through a managed care organization, which provides the City with greater accessibility to treatment for our employees. CCG has won national and state awards for its progressive approach to treatment and return-to-work program.
We are extremely proud of all the City employees who have worked so hard to help us achieve the results pictured.
Insurance Polices maintained by Risk Management
Documentation and FormsBelow is a link to the workers' compensation document library containing documentation and forms for handling a workers' compensation claim. the information provided is meant to be utilized by authorized personnel only. All matters regarding workers' compensation are highly confidential and may only be addressed directly by the risk manager.
Risk Management Documents »