Americans with Disabilities Act (ADA) - Title II

The Columbus Consolidated Government welcomes all requests for accommodations and does not discriminate against members of the public or guests of the Government based on disability, or because of a relationship with a person who is disabled, in the admissions, access to, or use of its programs, services, facilities, events, meetings, communications, record keeping, or activities.

The Columbus Consolidated Government expressly prohibits any form of reprisal, intimidation, or retaliation against any individual who requested an accommodation in good faith, or who assisted another person in making such a request. The policy of no retaliation also applies to anyone who, in good faith, reports, provides, or is preparing to provide information about a violation of this policy as part of any proceeding.

If a member of the public believes they, or someone else, may have been subjected to conduct that violates this policy, they should report it immediately to the Title II ADA Coordinator listed below. All reports will be held in confidence to the degree it is allowable under relevant laws.

As part of the Columbus Consolidated Government's commitment to accessibility, a Title II ADA Coordinator has been designated to coordinate compliance with the non-discrimination requirements contained in the Department of Justice regulations implementing Subtitle A of Title II of the Americans with Disabilities Act (42 U.S.C. 12131), which prohibits discrimination based on disability by public agencies.

Any individual who feels the Columbus Consolidated Government ADA Accommodations Request Forms and/or the ADA accommodations process is not adequate is encouraged to file a Columbus Consolidated Government ADA Grievance Form with the Government's Title II ADA Coordinator within 60 days of the alleged occurrence. Copies of the relevant forms can be found under forms and can also be obtained by contacting the Columbus Consolidated Government ADA Coordinator listed below. The grievance will be handled in accordance with the Columbus Consolidated Government's Title II ADA Grievance Procedure.

1. Any members of the public or guests of the Government needing an accommodation based on a disability are encouraged to submit a Columbus Consolidated Government Title II ADA Accommodations Request Form. If you are unable to complete the form and need an accommodation to do so, please contact the Title II ADA Coordinator for assistance.
2. The Columbus Consolidated Government asks that a requester request at least 72 hours in advance of the Columbus Consolidated Government-sponsored program, event, service, or activity. The more advanced notice the Columbus Consolidated Government has, the more likely it will be able to make arrangements for the accommodation request.
3. Within 72 hours of receiving the request form, absent exigent or extreme circumstances, the Title II ADA Coordinator will utilize the information presented on the request form to begin the accommodations process. The Title II ADA Coordinator will work with the requesting individual, as part of an interactive process, to best meet the accommodation request, if feasible. If an accommodation cannot be provided, the requestor shall be notified as soon as possible.

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination based on disability in the provision of services, activities, programs, or benefits by the Columbus Consolidated Government.

Procedure Steps:

1. Complaint Submission: Complaints should be submitted through the online grievance form. The alleged discrimination should include the complainant's name, address, phone number, location, date, and a description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording, will be made available for persons with disabilities upon request.
2. Filing Deadline: The complaint should be submitted by the grievant or their designee as soon as possible but no later than 60 calendar days after the alleged violation to the Title II ADA Coordinator (Columbus Consolidated Government, 1111 1st Avenue, Columbus, GA 31901 | Email: McIntosh.Lauren@columbusga.org).
3. Meeting & Response:Within 15 calendar days after receipt of the complaint, the ADA Coordinator or designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days of the meeting, the Title II ADA Coordinator will respond in writing (or format accessible to the complainant) explaining the position of CCG and offer options for substantive resolution.